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Front End Supervisor

2 months ago

Edmonton, Alberta, Canada Urban Nail Bar Ltd Full time
Job Summary

We are seeking a highly organized and detail-oriented Front End Supervisor to join our team at Urban Nail Bar Ltd. As a key member of our front-end operations, you will be responsible for overseeing the daily activities of our front-end staff, ensuring seamless customer service, and maintaining a high level of quality in our services.

Key Responsibilities
  • Authorize Payments: Verify and approve payments made by customers, ensuring accuracy and compliance with company policies.
  • Order Merchandise: Coordinate the procurement of necessary supplies and materials for our front-end operations.
  • Establish Work Schedules: Create and manage work schedules for front-end staff, ensuring adequate coverage and minimizing conflicts.
  • Prepare Reports: Compile and analyze sales data, customer feedback, and other relevant metrics to inform business decisions.
  • Resolve Issues: Address customer complaints, supply chain disruptions, and other operational challenges in a timely and professional manner.
  • Inventory Management: Oversee the organization and maintenance of inventory, ensuring accurate tracking and minimal waste.
  • Staff Supervision: Provide guidance, support, and performance feedback to front-end staff, promoting a positive and productive work environment.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.