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Amusement Host
2 months ago
The Rec Room is a revolutionary new concept that offers a wide range of entertainment options, including state-of-the-art simulation games, redemption gaming, and a variety of recreational games. Our upscale casual dining environment features an open kitchen and a contemporary menu, while our center bar area with adjacent stage includes impressive digital displays and serves as the gathering spot for watching the big game or other major events.
Job SummaryWe are seeking an Amusement Host to promote an outstanding entertainment experience to our guests in accordance with The Rec Room's standards of operation. As a subject matter expert on gaming within the facility, you will be responsible for ensuring games are clean and well maintained, delivering exceptional service and entertainment experience to guests, and up-selling games by showing guests game operations and creating an overall fun, playful environment.
Key Responsibilities- Ensure games are clean and well maintained for the guests.
- Deliver exceptional service and entertainment experience to guests.
- Up-sell games by showing guests game operations and creating an overall fun, playful environment.
- Operate all major attractions.
- Set up and tear down for functions, events, and activities.
- Ensure guests are aware of pricing for special events, promotions, and daily events.
- Ensure guests adhere to safety policies and procedures.
- Effectively handle and relay all guest inquiries, questions, and concerns to Management.
- Communicate operational problems to Management.
- Assist in re-stocking of Redemption store.
- Ensure individual stations are clean and fully operational.
- Ability to complete tasks with attention to detail.
- Some experience with customer service preferred.
- Problem-solving skills.
- Good communication skills.
- Ability to manage a counter and its contents.
- Working varied shifts.
- Working alone for full shifts.
- Standing for long periods of time.
- Bend and lift up to 50 lbs.
- Working with guests of all ages.
