Contingent Workforce Specialist

1 month ago

Toronto, Ontario, Canada Intact Financial Corporation Full time
About the Role

We're seeking a skilled Contingent Workforce Specialist to join our IT Finance team. As a key member of our team, you will be responsible for managing our IT contingent workforce management program, optimizing expenditure, and contributing to the growth of our IT team and Intact.

Key Responsibilities
  • Act as the primary liaison for IT contingent augmentation vendor partners, ensuring seamless partnership experiences.
  • Establish a governance framework for contingent workforce management (CWM), focusing on rate card compliance.
  • Focus on CWM expense optimization and achieving annual expense reduction targets.
  • Ensure program compliance, covering contract terms and portal management.
  • Maintain oversight and reporting on key contingent workforce metrics.
  • Establish a governance framework for statement of work engagements.
  • Develop an expense optimization framework for statement of work engagements.
  • Oversee intake portal management tasks, such as form vendor updates, compliance with SLAs, and compliance with portal usage.
  • Ensure alignment and adherence of vendor contracts with evolving business needs, contracted commitments, operational objectives, and industry standards.
  • Identify and execute actions to optimize contingent workforce expenses.
  • Establish a framework to facilitate a possible transition of offshoring suitable IT work.
  • Closely track expenses and savings related to contingent workforce management.
  • Conduct operational reviews as required to ensure compliance with CWM program framework.
  • Coordinate with senior IT stakeholders on program improvements and evolution of vendor relationships.
  • Influence, educate, and train the IT community on CWM best practices and processes.
  • Develop training and program communications as appropriate to facilitate program change management.
Requirements
  • Post-secondary education in Business, Finance, and Accounting.
  • CPA designation is an asset.
  • Minimum 5 years of experience in procurement, finance, or IT function.
  • Experience with IT staff augmentation programs is an asset.
  • Advanced proficiency with MS Visio, Excel, and PowerPoint is required.
  • Knowledge or experience working with Oracle ERP is an asset.
  • Good communication (verbal & written) and problem-solving skills.
  • Demonstrated success as a solid team player, comfortable contributing within a team of peers.
  • Demonstrate entrepreneurship, creativity, and critical thinking.
  • Ability to multi-task in a fast-paced environment against challenging timelines and workload pressures.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
What We Offer

As a permanent member of our team, you can expect:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer.

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

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