Hotel Operations Supervisor

2 months ago


Langley, Canada Comfort Inn & Suites Full time
Job Summary

We are seeking a highly skilled Hotel Operations Supervisor to join our team at Comfort Inn & Suites. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities
  • Customer Service: Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
  • Team Leadership: Coordinate, assign, and review work to ensure efficient operations and high-quality service.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Operations Management: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies to ensure seamless operations.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 40 hours per week.


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