Customer Service Coordinator

1 month ago


St John's, Newfoundland and Labrador, Canada Executive Aviation Full time
Job Title: Customer Service Coordinator

We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Executive Aviation. As a key member of our Customer Service team, you will be responsible for leading and coordinating the above-wing experience for our customers.

Key Responsibilities:
  • Schedule and coordinate the activities of our Customer Service Agents
  • Ensure seamless communication with our airline partners and team members
  • Manage and maintain accurate records of customer interactions and feedback
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with our Station Manager to achieve business objectives and goals
Requirements:
  • 2 years' experience in a customer-facing role, preferably in the airline industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and other relevant software
What We Offer:

Executive Aviation offers a competitive salary range of $21.25-$26.70/hour, comprehensive health benefits, and fantastic travel perks and flight benefits with our airline partners. We are committed to providing a positive and supportive work environment that fosters growth and development.



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