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Customer Service Representative

1 month ago

Sarnia, Ontario, Canada The Brick Full time

About the Role

The Brick is seeking a Customer Service Representative to join our retail team. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities

  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned

Requirements

  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs
  • Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick?

  • A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents