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Front Office Coordinator

2 months ago

Woodstock, Ontario, Canada Livewell Physiotherapy & Rehab Full time
Job Overview

We are looking for a dedicated Front Desk Administrator to become a vital part of our team at Livewell Physiotherapy & Rehab. The successful candidate will serve as the initial point of contact for our clients, delivering outstanding customer service and essential administrative assistance.

Key Responsibilities

The responsibilities of this role include:

  • Welcoming and assisting visitors in a courteous and professional manner.
  • Managing incoming calls and directing them appropriately using a multi-line phone system.
  • Providing administrative support, including filing, faxing, data entry, and billing tasks.
  • Addressing customer inquiries and offering basic support as needed.
  • Ensuring the front desk area is organized and presentable.
Qualifications

The ideal candidate will possess:

  • Familiarity with physiotherapy-related software, including Telus, WSIB, and HCAI billing.
  • Experience in a physiotherapy clinic setting.
  • Strong organizational skills with the ability to handle multiple tasks efficiently.
  • Proficiency in operating phone systems and standard office equipment.
  • Excellent communication skills and a friendly, approachable demeanor.
  • The capability to work both independently and collaboratively within a team.