Student Information Systems Coordinator
4 weeks ago
Reporting to the Deputy Registrar for Student Records & Information Systems, the Student Information Systems Coordinator acts as a principal functional analyst, focusing on student enrollment, data management, and system operations. This role encompasses providing both technical and operational expertise in overseeing the student information system alongside related systems, including scheduling, degree audits, electronic document management, and reporting functionalities.
The Coordinator will lead and mentor teams within Enrolment Services, collaborating closely with various leaders, managers, and staff across Enrolment Services, Information Technology Services, and other university departments.
In the absence of the Deputy Registrar, the Coordinator may assume the responsibilities of Acting Deputy Registrar.
KEY RESPONSIBILITIESThe Student Information Systems Coordinator will provide guidance and oversight regarding the functionality of student information systems. Specific responsibilities include:
- Recruiting, hiring, and developing team members through effective recruitment strategies, orientation, and training; monitoring performance and employing coaching techniques to enhance team capabilities.
- Supervising and leading staff by fostering open communication, providing direction, and resolving work-related issues; assisting team members in defining collective and individual objectives to ensure alignment with departmental goals.
- Maintaining the integrity of the student information system by overseeing controls, rules, and validation processes related to curriculum administration and student enrollment.
- Creating internal documentation and user training materials to support enrollment-related systems.
- Recommending enhancements and optimizations for the student information system as the university's needs evolve.
- Ensuring data integrity and quality by refining data acquisition methods, business processes, and conducting quality assurance testing of system upgrades.
- Acting as an internal analyst for business systems and procedures within Enrolment Services, evaluating processes for efficiency and championing new technologies.
- Overseeing operational reporting for Enrolment Services, mentoring staff in utilizing reporting tools and conducting analyses as needed.
- Collaborating with the Integrated Planning and Effectiveness department to ensure accurate interpretation of student data for institutional reporting.
- Serving as the primary manager for security access to the student information system and related reports.
- Authoring and reviewing functional and technical specifications as they pertain to student systems and enrollment services.
- Supporting university recruitment, conversion, and retention initiatives.
- Participating in the development and administration of departmental policies and procedures.
- Assisting in the planning and monitoring of departmental budgets and resource allocation.
- Performing additional related duties as assigned.
This position reports directly to the Deputy Registrar for Student Records & Information Systems.
QUALIFICATIONSREQUIRED QUALIFICATIONS:
- Bachelor's degree required (Master's preferred).
- A minimum of five (5) years of full-time management experience in a post-secondary environment, ideally within a registrar's office.
REQUIRED SKILLS, ABILITIES, AND KNOWLEDGE:
- Proven experience as a functional analyst managing a student information system; preference for candidates with direct experience in the Banner Student module.
- Experience with database reporting tools, including SQL.
- Demonstrated ability to lead and motivate both specialized and junior staff in a unionized environment.
- Comprehensive knowledge of registrarial functions, including student recruitment, admissions, records management, registration, and reporting.
- Experience in business process analysis and policy formulation.
- Exceptional communication skills, capable of conveying technical concepts to non-technical audiences.
- Successful track record in project management and technical planning.
- Experience in budget development and management.
- Ability to collaborate effectively with internal and external stakeholders.
- Understanding of the Freedom of Information and Protection of Privacy Act (FIPPA).
- Strong analytical and organizational skills.
- Proven judgment, initiative, and ability to maintain confidentiality.
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