Liquor Store Assistant Manager

1 month ago

Penticton, British Columbia, Canada Otter Co-op Full time
Job Title: Liquor Store Assistant Manager

At Otter Co-op, we are seeking a highly motivated and experienced Liquor Store Assistant Manager to join our team. As a key member of our retail operations team, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

Key Responsibilities:
  • Assist the Liquor Store Manager in directing daily store operations, ensuring compliance with company policies and procedures.
  • Provide leadership and guidance to store staff, promoting a positive and productive work environment.
  • Manage inventory, including receiving and stocking products, and maintaining accurate records.
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement.
  • Collaborate with suppliers to negotiate prices, manage inventory, and resolve any issues.
  • Assist with payroll, scheduling, and performance management.
  • Participate in inventory management, including physical counts, data entry, and discrepancy resolution.
  • Ensure the store's merchandising and program standards are implemented, measured, and maintained.
  • Handle customer inquiries and complaints in a professional and timely manner.
  • Contribute to the development and implementation of company-wide initiatives and programs.
Requirements:
  • 3+ years of experience in retail management, preferably in the liquor industry.
  • Proven leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Valid Serving it Right Certificate required; WSET 1 or 2 designation an asset.
  • Strong passion for the liquor industry and providing exceptional customer service.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and sales growth.
What We Offer:
  • Competitive wages and annual bonus program.
  • Comprehensive benefits package and employer-matched pension plan.
  • Team discount on gas, liquor, food, fashion, hardware, feed, and restaurant purchases.
  • Co-op membership with an annual dividend payment on qualified purchases.
  • Education assistance program.
  • Learning opportunities to grow and develop, and foster a culture of teamwork and innovation.

At Otter Co-op, we are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates who share our values of integrity, community, and excellence.

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