Liquor Store Assistant Manager

1 month ago

Penticton, British Columbia, Canada Otter Co-op Full time
Job Title: Liquor Store Assistant Manager

At Otter Co-op, we are seeking a highly motivated and experienced Liquor Store Assistant Manager to join our team. As a key member of our retail operations team, you will play a critical role in ensuring the success of our liquor stores.

Key Responsibilities:
  • Assist the Liquor Store Manager in directing daily store operations and ensuring compliance with company policies and procedures.
  • Provide leadership and guidance to store staff, focusing on delivering exceptional customer service and promoting a positive store environment.
  • Oversee inventory management, including receiving and stocking products, and maintaining accurate inventory records.
  • Collaborate with suppliers to ensure timely and efficient delivery of products.
  • Assist with payroll processing, scheduling, and employee relations.
  • Participate in periodic inventory counts and audits to ensure accuracy and compliance.
  • Contribute to the development and implementation of store merchandising and promotional plans.
  • Ensure the store's housekeeping, sanitation, and maintenance standards are met.
  • Handle customer inquiries and complaints in a professional and courteous manner.
  • Support the implementation of Occupational Health and Safety (OH&S) policies and procedures.
Requirements:
  • 3+ years of experience in retail management, preferably in the liquor industry.
  • Proven leadership and management skills, with a focus on customer service and team development.
  • Valid Serving it Right Certificate and WSET 1 or 2 designation an asset.
  • Strong passion for the liquor industry and commitment to delivering exceptional customer service.
  • Proficiency in Microsoft Office and ability to manage computer files efficiently.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive wages and annual bonus program.
  • Comprehensive benefits package and employer-matched pension plan.
  • Team discount on gas, liquor, food, fashion, hardware, feed, and restaurant purchases.
  • Co-op membership with annual dividend payment on qualified purchases.
  • Education assistance program and opportunities for professional development.

At Otter Co-op, we value diversity and inclusion, and we're committed to creating a workplace that reflects the communities we serve. If you're a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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