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Director of Operations Child and Youth Services

1 month ago


Richmond, British Columbia, Canada YMCA of Greater Vancouver Full time
About the Role

We are seeking a highly skilled and experienced Director of Operations Child and Youth Services to join our team at the YMCA of Greater Vancouver. As a key member of our leadership team, you will be responsible for providing strategic leadership and support to multiple Early Years and School Age Child Care programs and staff.

Key Responsibilities
  • Operational Leadership: Provide strategic leadership in the day-to-day operations of multiple child care programs, implementing process improvements to enhance program effectiveness and identifying areas for improvement.
  • Financial Acumen: Ensure fiscal responsibility by assisting in the planning and administering the branch's annual operating budget, assessing variances, forecasting, and making recommendations to address current and future expenditures.
  • Cultivating Excellence: Empower and inspire direct reports and their teams to embody excellence and a deep dedication to children's well-being, providing support and coaching to direct reports and their teams in matters related to programming, hiring, staff performance issues, conflict resolution, and staff engagement.
  • Quality Assurance: Ensure that both YMCA Playing to Learn and A Place to Connect national curriculums are implemented and that all branch policies, procedures, practices, processes, and systems comply with applicable legislation and licensing requirements.
  • Community Connection: Develop and maintain partnerships with different key stakeholder groups to support YMCA Child Care growth opportunities and enhance the YMCA's reputation as a service provider.
Requirements
  • 10+ years of multidiscipline management experience
  • Post-secondary degree or equivalent University Degree in a related discipline or combination of relevant education and experience
  • Demonstrated ability to lead and motivate multiple staff teams in satellite locations
  • Good judgement and sound decision making in resolving complex issues
  • Proven experience with stakeholder and partner engagement
  • Well-versed in child development and child care programming and leadership
  • Well-developed interpersonal skills and ability to establish rapport with diverse families, staff, volunteers, community stakeholders, and partners
  • Excellent communication skills, both oral and written
  • Proficient in Microsoft Office
About Us

The YMCA of Greater Vancouver is a leading charity that cares about the same things you do: raising healthy and resilient children, ensuring youth feel confident and supported, and helping people feel healthy and connected to others in the community. We are 4,000 staff and volunteers providing vital community services that are having a positive impact on some of the community's most pressing social issues.

Central to our success are:

  • The people who unite behind our mission to help people reach their potential
  • The safe and welcoming places we provide—from health and fitness facilities to childcare centres to camps—that foster a sense of community
  • The comprehensive community programs that provide the skills, opportunities, and confidence people need to achieve their potential

These people, places, and programs come together to create a sense of belonging and a supportive network that have proven time and again to help people achieve their personal goals. For some, the impact can be truly transformational and can have an enormous ripple effect on those around them.

How to Apply

Please apply using the link below:

Internal Applicants: Please apply through the Internal Career Center portal