Director of Operations Child and Youth Services

4 weeks ago

Richmond, British Columbia, Canada YMCA of Greater Vancouver Full time
About the Role

We are seeking a highly skilled and experienced Director of Operations for our Child and Youth Services department. As a key member of our leadership team, you will be responsible for providing strategic leadership and support to our Early Years and School Age Child Care programs and staff.

Key Responsibilities
  • Operational Leadership: Provide strategic leadership in the day-to-day operations of multiple child care programs, implementing process improvements to enhance program effectiveness and identifying areas for improvement.
  • Financial Acumen: Ensure fiscal responsibility by assisting in the planning and administering the branch's annual operating budget, assessing variances, forecasting, and making recommendations to address current and future expenditures.
  • Cultivating Excellence: Empower and inspire direct reports and their teams to embody excellence and a deep dedication to children's well-being, providing support and coaching in matters related to programming, hiring, staff performance issues, conflict resolution, and staff engagement.
  • Quality Assurance: Ensure that both YMCA Playing to Learn and A Place to Connect national curriculums are implemented and that all branch policies, procedures, practices, processes, and systems comply with applicable legislation and licensing requirements.
  • Community Connection: Develop and maintain partnerships with key stakeholder groups to support YMCA Child Care growth opportunities and enhance the YMCA's reputation as a service provider.
Requirements
  • 10+ years of multidiscipline management experience
  • Post-secondary degree or equivalent University Degree in a related discipline or combination of relevant education and experience
  • Demonstrated ability to lead and motivate multiple staff teams in satellite locations
  • Good judgement and sound decision making in resolving complex issues
  • Proven experience with stakeholder and partner engagement
  • Well-versed in child development and child care programming and leadership
  • Excellent communication skills, both oral and written
  • Proficient in Microsoft Office
About Us

The YMCA of Greater Vancouver is a leading charity in the Lower Mainland, providing vital community services that are having a positive impact on some of the community's most pressing social issues. We are committed to raising healthy and resilient children, ensuring youth feel confident and supported, and helping people feel healthy and connected to others in the community.

We are looking for a talented and dedicated individual to join our team as a Director of Operations for our Child and Youth Services department. If you are passionate about making a difference in the lives of children and families, we encourage you to apply.

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