Healthcare Quality Coordinator

4 weeks ago

Mississauga, Ontario, Canada Closing the Gap Healthcare Full time

About Closing the Gap Healthcare:

Closing the Gap Healthcare (CTG) is committed to delivering exceptional care to Canadians through a diverse array of home-based and community-oriented services.

We are looking for a passionate Quality Analyst to become an integral part of our team, ensuring that our organization upholds the highest quality standards. This role is essential for executing and enhancing quality initiatives, thereby improving the overall effectiveness of our quality programs.

Key Responsibilities:

  • Develop and oversee a quality monitoring and enhancement program for new CTG initiatives while providing support for existing programs as necessary.
  • Engage directly in quality assessment activities.
  • Work collaboratively with cross-functional teams to embed quality standards throughout all program aspects, address quality challenges, and refine processes.
  • Generate detailed reports that evaluate the performance of selected programs, ensuring compliance with all quality reporting requirements.
  • Conduct regular reviews to assess the effectiveness of quality initiatives.
  • Analyze data to uncover trends, challenges, and opportunities for improvement.
  • Formulate and implement quality enhancement action plans with leadership to rectify any deficiencies and ensure compliance with quality standards.

Qualifications for Success:

  • Demonstrated experience in quality monitoring and improvement within the healthcare sector or a comparable role in another industry.
  • Strong analytical abilities to interpret data and derive actionable insights.
  • Exceptional communication skills, both written and verbal.
  • Proven ability to collaborate effectively in a team-focused environment.
  • Meticulous attention to detail with a steadfast commitment to maintaining high quality standards.
  • Proficient in computer applications, including Microsoft Suite, Visio, Adobe Acrobat Pro, SharePoint, Excel, and electronic survey tools (e.g., Survey Monkey), with experience in PowerBI preferred.

What You Can Anticipate:

As a member of the Closing the Gap Healthcare team, you can look forward to:

  • A competitive compensation package
  • Registered Retirement Savings Plan (RRSP Matching)
  • Comprehensive group benefits, including medical and dental coverage
  • A generous vacation allowance
  • Thorough training and orientation to facilitate your success
  • A commitment to excellence in care

Who We Are:

Closing the Gap Healthcare (CTG) is a proud Canadian-owned, award-winning, fully accredited, and publicly-funded organization.

We are a Team Made for CaringTM, dedicated to providing individuals of all ages with the highest level of care across a wide spectrum of home, community-based, and clinic healthcare services. Our philosophy is rooted in ethical principles and compassion, with a steadfast commitment to meeting the highest practice standards.

Important Information:

This position is open to individuals eligible to work in Canada who meet all essential qualifications. Accommodation will be provided throughout the recruitment and assessment process as per the CTG Accessibility policy.

Closing the Gap is dedicated to ensuring a high-quality and safe environment for our team members and clients. We strongly encourage all new hires to be vaccinated against COVID-19 and Influenza to protect themselves, their colleagues, clients, and the communities we serve.

Closing the Gap is committed to the success of all its team members. If you require accommodations due to illness or disability, please reach out to Human Resources at your earliest convenience.


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