Technical Service Specialist

2 months ago


Montreal, Quebec, Canada Velan Full time
Job Summary

We are seeking a highly skilled Technical Service Specialist to join our team at Velan. As a key member of our after-market support team, you will be responsible for providing technical assistance to customers and end-users, resolving complex technical challenges, and collaborating with cross-functional teams to deliver engineered solutions.

Main Responsibilities
  • Provide technical support to customers and end-users, resolving technical challenges and minimizing the impact on operations
  • Collaborate with various teams to provide engineered solutions, including virtual support to technicians during on-site work
  • Manage and create technical files in our after-market database software
  • Engage with subcontractors for technical files and support
Requirements
  • Engineering-related education an asset
  • Experience in technical support and/or customer service
  • Experience in the valve industry is an asset
  • Efficiency in MS Office Suite
  • Good computer skills
  • Bilingual (English and French)
  • ERP experience an asset
  • Strong customer service skills
  • Excellent organizational and scheduling skills
  • Ability to work and learn new concepts autonomously or in a team
  • Ability to respond well to changing priorities and deadlines
  • Ability to manage without formal authority
  • Ability to read and understand technical drawings
  • Good mechanical/spatial visualization
What We Offer
  • A competitive base salary, accompanied by an annual performance bonus
  • A comprehensive group insurance program, including a telemedicine program
  • A group RRSP with employer contribution
  • Reimbursement for annual gym fees and other wellness initiatives
  • Free coffee and an affordable on-site cafeteria

  • Technical Specialist

    2 weeks ago


    Montreal, Quebec, Canada S I Systems Full time

    Job Title: Technical SpecialistOur client is seeking an experienced Technical Specialist to manage Jira Cloud within the financial services industry. This is a contract position that requires strong technical skills and experience with Jira.Key Responsibilities:Create and manage custom issue types, fields, and screens.Manage user accounts, groups, and...


  • Montreal, Quebec, Canada beBee Professionals Full time

    Job Description: Technical Support SpecialistbeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The successful candidate will have a Bachelor's degree in Computer Science or a related field and a minimum of two years of experience in a customer service or technical support role. The candidate...


  • Montreal, Quebec, Canada beBee Professionals Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing outstanding customer service.The ideal candidate will have a strong technical background, excellent...


  • Montreal, Quebec, Canada Velan Full time

    Join Velan's Team as a Specialist, After-Market Technical ServicesWe are seeking a highly skilled and experienced Specialist, After-Market Technical Services to join our team in Montreal, QC. As a key member of our team, you will play a crucial role in providing technical support to our customers and end-users, ensuring their operations are efficient and...


  • Montreal, Quebec, Canada Velan Full time

    Join Velan's Team as a Specialist, After-Market Technical ServicesWe are seeking a highly skilled and experienced Specialist, After-Market Technical Services to join our team in Montreal, QC. As a key member of our team, you will play a crucial role in providing technical support to our customers and end-users, ensuring their operations are efficient and...


  • Montreal, Quebec, Canada Velan Full time

    Specialist, After-Market Technical ServicesVelan is seeking a highly skilled and motivated individual to join our team as a Specialist, After-Market Technical Services. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers and end-users, ensuring their operations are minimally...


  • Montreal, Quebec, Canada Randstad Full time

    Join Our Team as a Bilingual Customer Service and Technical Support SpecialistWe are seeking a dynamic and bilingual individual to join our team as a Customer Service and Technical Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.About the Role:Provide...


  • Montreal, Quebec, Canada Randstad Full time

    Join Our Team as a Bilingual Customer Service and Technical Support SpecialistWe are seeking a dynamic and bilingual individual to join our team as a Customer Service and Technical Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.About the Role:Provide...


  • Montreal, Quebec, Canada beBee Professionals Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals in Montreal. The ideal candidate will have a strong background in customer service and technical support, with excellent problem-solving and communication skills.The successful candidate will be responsible for:Troubleshooting customer issues and providing...


  • Montreal, Quebec, Canada Velan Full time

    Job Title: Specialist, After-Market Technical ServicesWe are seeking a highly skilled and experienced Specialist, After-Market Technical Services to join our team at Velan. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and end-users, ensuring their operations are minimally...


  • Montreal, Quebec, Canada Velan Full time

    Job Title: Specialist, After-Market Technical ServicesWe are seeking a highly skilled and experienced Specialist, After-Market Technical Services to join our team at Velan. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and end-users, ensuring their operations are minimally...


  • Montreal, Quebec, Canada beBee Professionals Full time

    Technical Support SpecialistBeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong understanding of customer service principles and practices, as well as a working knowledge of customer service software, databases, and tools.Responsibilities include responding...


  • Montreal, Quebec, Canada Velan Full time

    Join Velan's Team as a Specialist, After-Market Technical ServicesWe are seeking a highly skilled and experienced Specialist, After-Market Technical Services to join our team in Montreal, QC. As a key member of our team, you will play a crucial role in providing technical support to our customers and end-users, ensuring their operations are efficient and...


  • Montreal, Quebec, Canada Velan Full time

    Join Velan's Team as a Specialist, After-Market Technical ServicesWe are seeking a highly skilled and experienced Specialist, After-Market Technical Services to join our team in Montreal, QC. As a key member of our team, you will play a crucial role in providing technical support to our customers and end-users, ensuring their operations are efficient and...


  • Montreal, Quebec, Canada beBee Professionals Full time

    Job Title: Technical Documentation SpecialistBeBee Professionals is seeking a skilled Technical Documentation Specialist to create, edit, and maintain technical documentation for our products and services.Responsibilities:Develop and maintain technical documentation, including user manuals, installation guides, and technical specificationsResearch and...


  • Montreal, Quebec, Canada Velan Full time

    Specialist, After-Market Technical ServicesWe are seeking a highly skilled and motivated Specialist, After-Market Technical Services to join our team at Velan. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and end-users, ensuring their operations are minimally impacted by...


  • Montreal, Quebec, Canada Velan Full time

    Specialist, After-Market Technical ServicesWe are seeking a highly skilled and motivated Specialist, After-Market Technical Services to join our team at Velan. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and end-users, ensuring their operations are minimally impacted by...


  • Montreal, Quebec, Canada beBee Professionals Full time

    Job SummaryBeBee Professionals is looking for a Technical Support Specialist for Virtual Services to join our team. The successful candidate will provide technical support to customers via telephone, email, and other communication channels.The ideal candidate should have a strong understanding of customer service principles, excellent communication and...


  • Montreal, Quebec, Canada Talentuch Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support to customers via phone,...


  • Montreal, Quebec, Canada Talentuch Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support to customers via phone,...