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Restaurant Operations Supervisor

2 months ago


Victoria, British Columbia, Canada Fatburger Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Fatburger. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant.

Key Responsibilities
  • Operations Management: Establish efficient methods to meet work schedules, ensuring that our restaurant runs smoothly and efficiently.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, providing excellent service and ensuring customer satisfaction.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, ensuring that our inventory is always up-to-date and accurate.
  • Reporting: Prepare and submit regular reports to management, providing valuable insights and recommendations for improvement.
  • Food Preparation: Prepare food order summaries for our chef, ensuring that our menu items are prepared to the highest standards.
  • Tray Assembly: Supervise and check the assembly of trays, ensuring that our food is presented in a visually appealing and appetizing manner.
  • Scheduling: Establish work schedules for our team members, ensuring that our restaurant is always fully staffed and ready to serve.
Personal Qualities
  • Flexibility: Be able to adapt to changing circumstances and priorities, ensuring that our restaurant runs smoothly and efficiently.
  • Team Player: Work collaboratively with our team members, providing support and guidance as needed.
  • Initiative: Take the initiative to identify areas for improvement and implement changes to enhance our restaurant's operations.
  • Dependability: Be reliable and dependable, ensuring that our restaurant is always fully staffed and ready to serve.
Requirements
  • Work Term: Permanent position
  • Work Language: English
  • Hours: 35 to 37 hours per week