Counter Sales Representative

3 weeks ago

Langford, British Columbia, Canada Uni-Select Inc. Full time

About the Role:

We are seeking a highly motivated and customer-focused Counter Sales Representative to join our team at Uni-Select Inc. As a Counter Sales Representative, you will play a key role in providing exceptional customer service and driving sales growth in our automotive parts store.

Key Responsibilities:

  • Provide a positive and welcoming experience for all customers, ensuring their needs are met and exceeded.
  • Sell and support a diversified line of automotive parts, promoting private brands and e-commerce channels whenever possible.
  • Handle customer transactions, including sales, returns, and defectives in a timely manner.
  • Ensure customer parts orders are accurately filled and delivered in a timely and efficient manner.
  • Reconcile transaction history and drawer at the conclusion of each shift.
  • Operate the store point of sale system, internet, and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
  • Assist with merchandising activities, maintaining standards of appearance, and coordinating with employees to execute plan-o-grams, product presentation, inventory management, signage, and product initiatives to enhance the customer experience and maximize inventory turns.
  • Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
  • Work with the management team to react to customer service issues, customer complaints, and business opportunities.
  • Contribute proactively to improvements in branch sales and profitability.
  • Adhere to inventory control programs, in-stock standards, and all operating procedures.
  • Effectively communicate with all store and support center team members, management, and customers.
  • Other store support-related duties, including supporting the warehouse functions and delivery/pickup of product as required.

Requirements:

  • Automotive parts experience in the automotive aftermarket (jobber) parts industry (minimum 1 year).

About Uni-Select Inc.:

We are a Canadian company part of the LKQ Group, North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper banner.

At Uni-Select Inc., we are a team of passionate individuals with a fresh vision and a recently reinvigorated leadership team. Collaboration is at the core of our success. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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