Automotive Parts Sales Representative

1 week ago

Langford, British Columbia, Canada Uni-Select Inc. Full time

About the Role:

We are seeking a skilled Counter Sales Representative to join our team at Bumper to Bumper. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling and supporting a diversified line of products, and contributing to the growth and success of our company.

Key Responsibilities:

  • Provide a positive and welcoming attitude to all customers, both in person and over the phone.
  • Sell and support a range of products, promoting Private Brands and eCommerce channels whenever possible.
  • Handle customer transactions, including sales, returns, and defectives, in a timely and efficient manner.
  • Ensure customer parts orders are accurately filled and delivered in a timely manner.
  • Reconcile transaction history and drawer at the conclusion of each shift.
  • Operate the store point of sale system, internet, and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
  • Assist with merchandising activities, maintaining standards of appearance, and coordinating with employees to execute plan-o-grams and product initiatives.
  • Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
  • Work with the management team to react to customer service issues, customer complaints, and business opportunities.
  • Contribute proactively to improvements in branch sales and profitability.
  • Adhere to inventory control programs, in-stock standards, and all operating procedures.
  • Effectively communicate with all store and support center team members, management, and customers.

Requirements:

  • Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 1 year).

About Us:

Bumper to Bumper is a Canadian company part of the LKQ Group, a leading provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. We are a team of passionate individuals with a fresh vision and a recently reinvigorated leadership team. Collaboration is at the core of our success.

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.

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