Senior Customer Implementation Manager

1 month ago


Cambridge, Ontario, Canada MealSuite Full time
Join MealSuite, a Fast-Growing SaaS Organization

We are a privately owned SaaS organization with a global presence, comprising over 140 team members across the globe. Our hub locations are in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam.

Our Suite of Foodservice Technology Solutions

Our end-to-end foodservice technology solutions help professionals streamline their operations, improve efficiency, and enhance customer experiences. We are committed to delivering innovative solutions that meet the evolving needs of the foodservice industry.

Customer Implementation Team Lead Role

We are seeking an experienced Customer Implementation Team Lead to join our team. As a key member of our implementation team, you will be responsible for leading the implementation of our foodservice technology solutions for our customers. Your primary focus will be on ensuring a seamless and successful implementation process, resulting in high customer satisfaction and loyalty.

Key Responsibilities:

  • Lead the implementation of our foodservice technology solutions for customers
  • Develop and execute implementation plans to ensure successful project delivery
  • Collaborate with cross-functional teams to ensure effective communication and coordination
  • Provide exceptional customer service and support throughout the implementation process

Requirements:

  • Proven experience in customer implementation or a related field
  • Strong leadership and project management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks


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