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Technical Support Specialist

2 months ago

St Catharines, Ontario, Canada Aerosports Trampoline Park Full time
Aerosports Trampoline Park Job Opportunity

We are seeking a skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our customers and staff.

Key Responsibilities:
  • Respond to customer inquiries and resolve technical issues related to computer systems, software, and network connectivity.
  • Provide training and guidance to staff on the use of computer systems and software.
  • Collaborate with the IT team to design and implement new software solutions.
  • Supervise and mentor junior technical support staff.
  • Ensure the smooth operation of our computer systems and networks.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Strong knowledge of computer systems, software, and network security.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.