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Customer Service Representative

2 months ago

Fort Frances, Canada Enterprise Holdings Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their rental experience is seamless and enjoyable.

Key Responsibilities:
  • Customer Service: Provide top-notch customer service to clients, responding to their inquiries, resolving issues, and ensuring their rental needs are met.
  • Rental Operations: Manage rental transactions, process returns, and maintain accurate records to ensure efficient rental operations.
  • Communication: Effectively communicate with clients, colleagues, and other stakeholders to ensure seamless rental experiences.
  • Marketing: Promote our services and products to clients, highlighting the benefits of our rental options.
  • Administrative Tasks: Perform various administrative tasks, such as research, billing support, and accounts receivable, to ensure smooth rental operations.

Requirements:

  • High school diploma or equivalent required; some college preferred.
  • At least 1 year of prior customer service, retail, or administrative support experience.
  • Valid Ontario Class G2 or G driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol-related conviction on driving record in the past 5 years.
  • Authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Must live in or be moving to Fort Frances within 30 days.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Equal Opportunity Employer: Enterprise Holdings is an equal opportunity employer and welcomes applications from diverse candidates.