Customer Service Associate
1 month ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, engaging with customers, and promoting our products.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Engage with customers, sharing product knowledge and promoting our products to meet sales targets.
- Assist with receiving and stocking merchandise, maintaining a clean and organized store environment.
- Process customer transactions, handle cash and credit transactions, and operate a cash register.
- Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
- Availability to work a variety of shifts, including evenings and weekends.
- Ability to lift up to 40 pounds and stand for long periods.
What We Offer:
- A competitive hourly rate.
- Opportunities for advancement and professional growth.
- A dynamic and supportive work environment.
- A comprehensive training program to ensure your success.
LCBO is an Equal Opportunity Employer:
We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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