Customer Service Representative

6 days ago


Fort Frances, Canada Enterprise Holdings Full time

Enterprise Mobility Opportunity

Enterprise Mobility, a leading provider of car rental services, is seeking a skilled Customer Service Representative to join their team. As a key member of our team, you will provide exceptional customer service to both internal and external customers, primarily face-to-face.

Key Responsibilities

  1. Assist customers with their rental needs, providing information and resolving issues in a timely and professional manner.
  2. Manage incoming calls, including reservations, rate quotes, and general inquiries.
  3. Meet and greet customers, providing a friendly and welcoming experience.
  4. Process returns, check-ins, and exit kiosk transactions.
  5. Effectively market the company to customers, promoting our services and products.

Qualifications

  • High school diploma or above required.
  • At least 1 year of prior customer service, retail, or administrative support experience.
  • Valid Ontario Class G2 or G driver's license with no more than 2 moving violations or at-fault accidents in the past 3 years.

About Enterprise Mobility

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to providing exceptional customer service and are seeking a talented individual to join our team.

What We Offer

  • Paid time off.
  • Employee discount.
  • Retirement savings plan.
  • Extended health benefits.
  • Life insurance.


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