Customer Service Representative

3 weeks ago


Fort Frances, Canada Enterprise Holdings Full time

Job Summary

Enterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch support team, you will provide exceptional customer service to internal and external customers, ensuring a seamless rental experience.

Key Responsibilities

  • Assist customers with rental needs, providing information and resolution to their inquiries.
  • Manage incoming and outgoing calls, ensuring timely and effective communication.
  • Meet and greet customers, providing a friendly and welcoming experience.
  • Process returns, check-ins, and exit kiosk transactions, ensuring accurate and efficient service.
  • Effectively market the company, promoting our services and products to customers.

Requirements

  • High school diploma or above required; some college preferred.
  • At least 1 year prior customer service, retail, or administrative support experience.
  • Valid Ontario Class G2 or G driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.

What We Offer

  • Competitive hourly rate of $20.00.
  • Paid time off and employee discount.
  • Extended Health Benefits, Life Insurance, and Retirement Savings Plan.


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