Service Advisor
6 days ago
Job Summary
Fountain Tire is seeking a skilled Service Advisor to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for ensuring that all customers receive top-notch service and support.
Key Responsibilities
- Provide product knowledge and technical expertise to customers to build existing and new business
- Offer service quotes and receive customer authorization for work to be performed
- Finalize sales and complete customer follow-up to determine their satisfaction level with the service received
- Schedule customer appointments for tire and mechanical service
- Ensure that all products are billed accurately to the customer
Requirements
- Experience in the automotive aftermarket or tire industry and a history of providing exceptional customer service and business support
- Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
- Excellent time management skills
- Strong interpersonal skills with the ability to work as a team
- Ability to work well under pressure in a fast-paced, ever-changing, and high-volume environment
- Availability to work Saturdays
What We Offer
- Competitive Pay
- Regular day shifts
- Great discounts for you and your family on tires, parts, and mechanical services
- Health, Dental, and Vision Benefits for you and your family
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store
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