Retail Operations Supervisor
4 weeks ago
The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail establishment. This position is essential for ensuring smooth operations and delivering exceptional customer service.
Educational Requirements- Completion of secondary (high) school graduation certificate is required.
- Work is conducted in a retail service establishment located in an urban area.
- Delegate tasks to sales personnel effectively.
- Recruit, train, and develop staff to enhance their skills.
- Manage payment authorizations and merchandise returns.
- Procure inventory and manage stock levels.
- Establish and maintain work schedules for staff.
- Engage in direct sales activities.
- Compile and analyze reports related to sales performance, inventory management, and staffing.
- Address and resolve customer inquiries, complaints, and supply issues.
- Organize and oversee inventory management processes.
- Supervise and coordinate the activities of retail staff.
- A criminal record check is mandatory.
- Public transportation options are available for commuting.
- 1 to 2 years of relevant experience in a retail environment.
- This is a permanent position.
- Work language is English.
- Standard working hours are 30 hours per week.
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