Retail Operations Supervisor

4 weeks ago


Cambridge, Ontario, Canada Accoravillage Full time

About the Company:

Accoravillage is a prominent lifestyle brand in the cannabis retail sector, committed to transforming the shopping experience for cannabis consumers. With a growing presence across Canada, we pride ourselves on delivering exceptional service in an inviting and knowledgeable environment.

Position Overview:

The Retail Operations Supervisor plays a crucial role in managing store activities during assigned shifts. This position involves overseeing daily operations, ensuring compliance with company standards, and providing guidance to team members. Key responsibilities include maintaining store aesthetics, supervising staff, and delivering top-notch customer service.

Key Responsibilities:

  • Manage opening and closing procedures for the retail location.
  • Provide exemplary customer service and assist customers in a friendly and professional manner.
  • Support team member training and development to enhance service quality.
  • Foster a positive team environment that encourages high standards of service.
  • Ensure all customer inquiries and complaints are handled with professionalism.
  • Assist in implementing sales strategies and motivate the team to meet performance targets.
  • Communicate important updates regarding policies, procedures, and promotions to staff.
  • Identify opportunities for technology enhancements to improve customer experience.
  • Address team member concerns and escalate issues to management as necessary.
  • Act as a role model for compliance and educational initiatives.

Qualifications:

  • Minimum of 2 years of experience in retail management.
  • High school diploma or equivalent required.
  • Strong background in customer service.
  • Clear criminal background check.
  • Certification in provincial cannabis regulations.

Working Environment:

  • Requires manual dexterity for computer use.
  • Ability to stand for extended periods.
  • Must be able to lift up to 25 pounds.
  • Willingness to work overtime as needed.

Accoravillage values diversity and is committed to creating an inclusive workplace where individual differences are recognized and appreciated.



  • Cambridge, Ontario, Canada Accoravillage Full time

    Retail Operations Supervisor - AccoravillageAccoravillage is a prominent player in the retail sector, specializing in providing exceptional customer experiences through its innovative approach.The Retail Operations Supervisor, reporting directly to the Store Manager, plays a crucial role in overseeing the daily functions of the retail establishment. This...


  • Cambridge, Ontario, Canada Azores Cambridge Bakery Ltd. Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail environment at Azores Cambridge Bakery Ltd. This position requires a blend of leadership, organizational skills, and customer service expertise.Education RequirementsCompletion of secondary (high) school education or equivalent experience...


  • Cambridge, Ontario, Canada Cambridge Steiner School Full time

    Position OverviewCambridge Steiner School is dedicated to providing exceptional educational experiences. We are currently seeking a Retail Operations Supervisor to oversee our retail activities and ensure the highest standards of service.Key ResponsibilitiesManage daily operations of the retail space, ensuring a welcoming environment for all visitors.Lead...


  • Cambridge, Ontario, Canada HESPELER GAS & CONVENIENCE Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of our retail service establishment. This position involves overseeing daily operations, managing staff, and maintaining high standards of customer service.Key ResponsibilitiesStaff Management: Assign tasks to sales personnel and supervise their...


  • Cambridge, Ontario, Canada HESPELER GAS & CONVENIENCE Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail establishment. This position is essential for ensuring smooth operations and delivering exceptional customer service.Educational RequirementsCompletion of secondary (high) school graduation certificate is required.Work EnvironmentWork is...


  • Cambridge, Ontario, Canada Accoravillage Full time

    About the Company:Accoravillage is a prominent lifestyle brand transforming the retail landscape, with a commitment to providing an exceptional shopping experience. With numerous locations across the country, we are dedicated to creating welcoming environments for all customers.Position Overview:The Retail Operations Supervisor plays a crucial role in...


  • Cambridge, Ontario, Canada Hilltop Family Store Full time

    Position OverviewThe Retail Operations Supervisor at Hilltop Family Store plays a crucial role in ensuring the smooth operation of our retail environment. This position requires a blend of leadership, customer service, and organizational skills.Educational RequirementsCompletion of secondary (high) school education is mandatory.Key ResponsibilitiesDelegate...


  • Cambridge, Ontario, Canada HESPELER GAS & CONVENIENCE Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in overseeing the daily functions of our retail establishment. This position requires a blend of leadership, customer service, and operational skills to ensure a smooth shopping experience for our customers.Educational RequirementsCompletion of secondary (high) school graduation...


  • Cambridge, Ontario, Canada Friendly Stranger Full time

    About Us: Established in 2020, Friendly Stranger is a pioneering lifestyle brand in the cannabis retail sector, with a commitment to providing a unique shopping experience. With over 140 locations across Canada, we are dedicated to creating an inviting atmosphere for all cannabis consumers. Job Overview The Retail Operations Supervisor is tasked with...


  • Cambridge, Ontario, Canada Esso Full time

    Position OverviewThe Retail Operations Supervisor is responsible for overseeing daily activities within the store, ensuring a high level of customer satisfaction and operational efficiency.Key ResponsibilitiesStaff Management: Recruit, train, and develop team members to enhance their skills and performance.Inventory Control: Manage stock levels and order...


  • Cambridge, Ontario, Canada SLEEPEZZZ Full time

    Position OverviewThe Retail Operations Supervisor at SLEEPEZZZ plays a crucial role in overseeing daily operations within our retail environment. This position requires a strong leader who can effectively manage a team and ensure exceptional customer service.Education RequirementsCompletion of secondary (high) school graduation certificate is mandatory.Work...


  • Cambridge, Ontario, Canada Esso Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in overseeing the daily activities of the store, ensuring a high level of customer satisfaction and operational efficiency.Key ResponsibilitiesStaff Management: Recruit, train, and develop team members to enhance their skills and performance.Inventory Control: Manage stock levels and...


  • Cambridge, Ontario, Canada Accoravillage Full time

    About Us:Accoravillage is a prominent lifestyle brand in the cannabis retail sector, known for its innovative approach and exceptional customer service. With numerous locations across the country, we are dedicated to creating welcoming environments for all cannabis consumers.Position OverviewThe Retail Operations Supervisor plays a crucial role in managing...


  • Cambridge, Ontario, Canada 2712147 Ontario Inc. Full time

    Position OverviewThe Retail Operations Supervisor is responsible for overseeing the daily activities of the sales team, ensuring efficient operations and exceptional customer service.Key ResponsibilitiesEducation: Completion of secondary (high) school graduation certificate is required.Team Management: Assign tasks to sales associates and supervise their...


  • Cambridge, Ontario, Canada Esso Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in overseeing daily store activities and ensuring optimal performance. This position involves managing a team, maintaining inventory, and enhancing customer satisfaction.Key ResponsibilitiesStaff Management: Recruit, train, and develop team members to ensure a skilled workforce.Inventory...


  • Cambridge, Ontario, Canada Hilltop Family Store Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in overseeing the daily functions of the store, ensuring a seamless shopping experience for customers while maintaining operational efficiency.Educational RequirementsCompletion of secondary (high) school graduation certificate is required.Key ResponsibilitiesDelegate tasks to sales...


  • Cambridge, Ontario, Canada Azores Cambridge Bakery Ltd. Full time

    Position OverviewAs a Retail Operations Supervisor at Azores Cambridge Bakery Ltd., you will play a pivotal role in overseeing daily operations within our retail environment. Your leadership will ensure that our team functions efficiently while providing exceptional service to our customers.Education RequirementsCompletion of secondary (high) school...


  • Cambridge, Ontario, Canada 2712147 Ontario Inc. Full time

    Position OverviewThe Retail Operations Supervisor is responsible for overseeing the daily activities of the store, ensuring efficient operations and excellent customer service.Key ResponsibilitiesStaff Management: Assign tasks to sales personnel and supervise their performance.Merchandise Returns: Authorize the return of products as necessary.Sales...


  • Cambridge, Ontario, Canada Azores Cambridge Bakery Ltd. Full time

    Position OverviewThe Customer Service Supervisor at Azores Cambridge Bakery Ltd. plays a crucial role in ensuring exceptional service delivery within our retail environment. This position involves overseeing daily operations and managing staff to enhance customer satisfaction.Educational RequirementsCompletion of secondary (high) school graduation...


  • Cambridge, Ontario, Canada Azores Cambridge Bakery Ltd. Full time

    Position OverviewThe Customer Service Supervisor plays a crucial role in overseeing the daily operations of our retail establishment, ensuring a high standard of customer satisfaction and efficient workflow.Educational RequirementsCompletion of secondary school education is mandatory.Work EnvironmentThis position is situated within a retail business setting,...