Retail Operations Supervisor

3 weeks ago


Cambridge, Ontario, Canada Esso Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing daily store activities and ensuring optimal performance. This position involves managing a team, maintaining inventory, and enhancing customer satisfaction.

Key Responsibilities
  • Staff Management: Recruit, train, and develop team members to ensure a skilled workforce.
  • Inventory Control: Organize and oversee stock levels, ensuring availability of merchandise.
  • Scheduling: Create and manage work schedules to meet operational needs.
  • Reporting: Prepare and analyze reports related to sales performance, inventory management, and employee matters.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Performance Evaluation: Conduct regular assessments of team members to foster growth and improvement.
Supervision

This role involves supervising a team of approximately 3-4 individuals.

Qualifications
  • Education: Completion of secondary (high) school education is required.
  • Experience: A minimum of 7 months of relevant experience in a retail environment.
Employment Details
  • Job Type: Temporary
  • Language of Work: English
  • Work Hours: 40 hours per week


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