Claims Advisor III

4 weeks ago


Markham, Ontario, Canada Sécurité Nationale Compagnie d'Assurance Full time
Job Title: Residential Field Claims Analyst

At Sécurité Nationale Compagnie d'Assurance, we're committed to providing exceptional service to our clients. As a Residential Field Claims Analyst, you'll play a critical role in ensuring that our customers receive the support they need during times of need.

Job Summary:

We're seeking a highly skilled and experienced Residential Field Claims Analyst to join our team. In this role, you'll be responsible for handling residential field claims, conducting on-site inspections, and providing guidance to our customers to facilitate claim settlement.

Key Responsibilities:
  • Manage and settle residential field claim files in accordance with operational standards.
  • Provide exceptional client service while settling claims with our customers.
  • Complete estimates and negotiate with contractors on residential repairs.
  • Control expenditures on all claim settlements.
  • Assist internal and external colleagues during busy periods as required.
Requirements:
  • Thorough knowledge and understanding of home insurance policy coverage.
  • Thorough knowledge of residential construction procedures and restoration practices.
  • Strong client service orientation.
  • Superior interpersonal and communication skills.
  • Sound problem-solving and analytical skills.
  • Effective negotiation skills.
Preferred Qualifications:
  • Knowledge and understanding of residential insurance as it applies to a claims environment.
  • Working knowledge of Xactimate Estimating software and Xactanalysis.
  • Knowledge of construction process & materials.
  • Superior interpersonal and communication skills.
  • Solid computer skills.
What We Offer:

We're committed to providing a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

How to Apply:

If you're interested in this opportunity, please submit your application through our website. We'll review your qualifications and contact you to schedule an interview.


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