Claims Advisor III

1 month ago


Markham, Ontario, Canada TD Bank Full time
Job Title: Claims Advisor III

We are seeking a highly skilled Claims Advisor III to join our team at TD Insurance. As a Claims Advisor III, you will be responsible for handling residential field claims, conducting on-site inspections, and providing guidance to insured clients to facilitate claim settlement.

Key Responsibilities:
  • Manage and settle residential field claim files in accordance with operational standards.
  • Provide personal client service while settling claims with the insured.
  • Complete estimates and negotiate with contractors on residential repairs.
  • Control expenditures on all claim settlements.
  • Assist internal and external colleagues during busy periods as required.
Requirements:
  • Thorough knowledge and understanding of home insurance policy coverage.
  • Thorough knowledge of residential construction procedures and restoration practices.
  • Strong client service orientation.
  • Superior interpersonal and communication skills.
  • Sound problem-solving and analytical skills.
  • Effective negotiation skills.
Preferred Qualifications:
  • Knowledge and understanding of residential insurance as it applies to a claims environment.
  • Working knowledge of Xactimate Estimating software and Xactanalysis.
  • Knowledge of construction process and materials.
  • Completion of CIP or IICRC courses is an asset.
About TD Insurance:

TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. We help protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home, and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

We are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario, and Alberta, our company is always growing and can help you grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.


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