Commercial Claims Advocate
2 weeks ago
Job Summary:
We are seeking a highly skilled Commercial Claims Advocate to join our team at Gallagher. As a Commercial Claims Advocate, you will be responsible for providing exceptional claims service to our clients, working closely with them to resolve claims in a timely and professional manner.
Key Responsibilities:
- Intake and processing of commercial lines clients' new claims
- Providing claims counselling to insureds as required
- Inputting data using Applied EPIC BMS system and reviewing as required
- Maintaining, coordinating, and updating client files
- Communicating with adjusters and insureds with respect to open claims
- Liaising between insured and insurance carrier where appropriate
- Providing advocacy on claims, on client's behalf with insurers
- Processing incoming mail in a timely fashion
- Attending company-sponsored seminars and educational activities needed to maintain product knowledge and expertise
- Participating in special claims projects as required
Requirements:
- Completion of post-secondary education; Business Insurance program an asset
- RIBO Licensed or have the ability to acquire RIBO license within 90 days of beginning
- CAIB or CIP designation or courses completed towards industry designations an asset
- Proficient in Microsoft Office products (Word, Excel, Outlook)
- Ability to efficiently use Broker Management software, follow-up systems, and electronic filing systems
- High attention to detail and accuracy
- Excellent time management and organization skills
- Ability to multi-task between a variety of tasks, projects, and deadlines
- Comprehensive and effective verbal/written communication skills
About Us:
Gallagher is a leading insurance broker and risk management advisor. We are committed to providing exceptional service to our clients and helping them achieve their goals.
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