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Retail Store Manager

2 months ago


Banff, Alberta, Canada Rocky Mountain Soap Company Inc Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Rocky Mountain Soap Company Inc. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of retail salespersons and sales clerks, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Cash and Inventory: Handle cash transactions, manage inventory levels, and maintain accurate records of sales and inventory.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring customer satisfaction and loyalty.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of retail management experience.
  • Language: English.
  • Work Environment: Fast-paced retail environment with a focus on customer service and sales growth.
What We Offer:
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive health, dental, and vision benefits, as well as a wellness program.
  • Opportunities for Growth: Opportunities for career advancement and professional development.