Optical Sales Associate

4 weeks ago


Whistler, British Columbia, Canada FYidoctors Full time
Why You Should Work with Us

We at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.

We couldn't have achieved this without our most valuable asset – our people, who now number over 3,000 and serve thousands of valued patients across North America every day. We strive to maintain a positive and supportive work environment where all our people can thrive and grow.

What You'll Gain
  • Competitive wages, including quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package, including outstanding optical coverage (two free pairs of eyewear each year)
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters collaboration
  • Ongoing training and development opportunities to help you develop your career
  • Potential subsidized housing accommodations available
  • A comprehensive rewards package to attract and retain top talent
What We're Looking for

We're seeking an exceptional individual to join our Whistler clinic as an Optical Sales Associate. You'll play a critical role in delivering world-class service to our patients and will be responsible for the retail and repair of eyewear products, as well as follow-up care.

This is a full-time, permanent role working up to 40 hours per week.

Key Responsibilities
  • Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
  • Informing patients about advances in corrective eyewear solutions and assisting with the selection of frames to suit their aesthetic and performance needs
  • Interpreting optical prescriptions as written by an optometrist
  • Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'
  • Submitting prescription eyewear requisitions to our manufacturing lab
  • Arranging and maintaining retail display area
  • Contributing to store retail sales goals
  • Communicating with patients face to face, over the phone, or by email
What You Bring
  • Previous experience in a customer-facing, preferably retail environment
  • Previous optical experience is ideal
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • A track record of learning new systems and processes
  • A professional and approachable manner and a love of meeting and interacting with people
Location

Our clinic is located in the mountains of beautiful Whistler near Whistler Blackcomb Ski Resort. We're surrounded by mountain views, and our clinic has a wonderful private balcony to enjoy during summer months. We're just steps away from cross-country and downhill skiing, as well as gorgeous hiking and biking trails.

We're a tight-knit team of 4-5 staff members who enjoy taking advantage of our wonderful location to get together outdoors and enjoy the local opportunities.



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