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Food Service Operations Manager

2 months ago

Huntsville, Ontario, Canada Pizza Pizza (Huntsville) Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Pizza Pizza (Huntsville). As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of staff to achieve business objectives and improve operational efficiency.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Financial Management
    • Manage budgets and financial reports to ensure accurate forecasting and financial performance.
    • Identify areas for cost savings and implement initiatives to reduce waste and improve profitability.
  • Operational Excellence
    • Develop and implement processes to improve operational efficiency and reduce errors.
    • Monitor and maintain high standards of quality and cleanliness in the restaurant.
  • Customer Service
    • Ensure that all customers receive excellent service and that their needs are met.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Education
    • Bachelor's degree in Business Administration, Hospitality, or related field.
  • Experience
    • Minimum 5 years of experience in a management role in the food service industry.
  • Skills
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Knowledge of food safety and sanitation procedures.
What We Offer
  • Competitive Salary and Benefits
    • Salary range: $60,000 - $80,000 per year.
    • Benefits package including health, dental, and vision insurance.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth.
  • Free Parking and Work-Life Balance
    • Free parking available on site.
    • 30-40 hours per week, with opportunities for overtime.