Aftersales Technical Specialist

2 months ago


Windsor, Ontario, Canada Sciemetric Full time
Job Description

We are seeking a highly skilled and experienced Technical Solutions Engineer to join our team at Sciemetric. As a key member of our Installations Team, you will be responsible for deploying our test systems at customer sites across North America and globally.

Key Responsibilities:
  1. Configure and Program Test Systems: Utilize our proprietary electronic signature analysis software and In-Process Testing (IPT) technology to understand manufacturing process behavior and identify defects.
  2. Develop Custom Applications: Create custom applications using our software to acquire, process, and analyze data from analog and digital instruments, and apply it to manufacturing processes to find defects, improve quality, and increase throughput.
  3. Provide Technical Support: Work directly with customers to implement test systems and provide advanced technical support, leveraging your expertise in data acquisition systems, instrumentation, and manufacturing processes.
  4. Travel and Collaboration: Travel extensively throughout North America and globally (approximately 30-50% overnight travel) to collaborate with customers, sales teams, and other stakeholders.
Requirements:
  1. Engineering Degree or Diploma: Hold an engineering degree (Electrical, Mechanical, or Mechatronics) or a 3-year technology diploma combined with a minimum of 5 years relevant work experience.
  2. Technical Expertise: Possess experience in one or more of the following areas: manufacturing test processes, data acquisition systems, instrumentation, high-volume manufacturing, and programming.
  3. Communication and Problem-Solving Skills: Demonstrate excellent communication skills, strong analytical and problem-solving abilities, and the ability to work independently with minimal supervision.
  4. Travel and Visa Requirements: Be willing and able to travel in the US, Canada, and globally, and meet the requirements for a USMCA TN visa.
Desired Attributes:

First-hand experience with the manufacture or testing of medical devices and/or powertrain components, knowledge of EV battery manufacturing, Lua coding background, NVH experience, expertise in leak testing, and knowledge of signal processing, noise filtering, and A/D converters.



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