Automotive Parts Coordinator

1 month ago


Burnaby, British Columbia, Canada Craftsman Collision Full time
Job Title: Automotive Parts Coordinator

We are seeking a highly organized and detail-oriented Automotive Parts Coordinator to join our team at Craftsman Collision. As a key member of our operations team, you will be responsible for ensuring the efficient flow of parts throughout our repair process.

Key Responsibilities:
  • Provide exceptional customer service to internal and external stakeholders
  • Support management of shop operations in alignment with The Craftsman Way
  • Use company dashboard to accurately identify and prioritize tasks
  • Actively participate in daily production meetings
  • Receive and mirror match parts to ensure accuracy in support of the repair plan
  • Maintain professional relationships with all stakeholders
  • Use Craftsman Management System to enter parts and sublet invoices, and confirm margins
  • Maintain and organize parts carts, staging areas, and parts room in alignment with The Craftsman Way
  • Deliver parts to stakeholders as required
  • Ensure returns are completed prior to file being closed
  • Work with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality, and employment standards
Requirements:
  • 1 year of related experience in a fast-paced, team-oriented environment
  • Post-secondary degree or diploma in a related field is an asset
  • Strong verbal, written, and listening skills
  • A well-defined sense of diplomacy, including negotiation and conflict resolution skills
  • Demonstrated time management, problem-solving, critical thinking, and sound judgment skills
  • Strong interpersonal skills with customer service-oriented attitude
  • Proficient in Outlook with the ability and willingness to learn new applications
  • Demonstrated desire and aptitude for learning and development
  • Interest in vehicles and the automotive industry
  • Must have a valid class 5 driver's license with a clean driver's abstract over the last 3 years
  • Must be legally entitled to work in Canada with no restrictions
Benefits:

When you're part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training, and more.



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