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Automotive Parts Coordinator

2 months ago


Burnaby, British Columbia, Canada Craftsman Collision Full time
Job Summary

We are seeking a highly organized and detail-oriented Parts Coordinator to join our team at Craftsman Collision. As a key member of our operations team, you will be responsible for ensuring the efficient flow of parts and inventory throughout our facilities.

Key Responsibilities
  • Provide exceptional customer service to internal and external stakeholders, ensuring a positive experience for all.
  • Support management in maintaining a well-organized parts room, adhering to our company's standards and procedures.
  • Use our company's dashboard to accurately identify and prioritize tasks, ensuring timely completion and high-quality results.
  • Actively participate in daily production meetings, contributing to the success of our team.
  • Receive and mirror-match parts to ensure accuracy in support of the repair plan.
  • Maintain professional relationships with all stakeholders, including colleagues, customers, and vendors.
  • Use our management system to enter parts and sublet invoices, confirming margins and ensuring accuracy.
  • Maintain and organize parts carts, staging areas, and parts room, adhering to our company's standards and procedures.
  • Deliver parts to stakeholders as required, ensuring timely and accurate delivery.
  • Ensure returns are completed prior to file closure, maintaining a high level of quality and accuracy.
  • Work with the Shop Manager to ensure compliance with all provincial and national regulatory standards, as well as internal policies and procedures.
Requirements
  • 1 year of related experience in a fast-paced, team-oriented environment is an asset.
  • Post-secondary degree or diploma in a related field is an asset.
  • Strong verbal, written, and listening skills.
  • A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
  • Demonstrated time management, problem-solving, critical thinking, and sound judgment skills.
  • Strong interpersonal skills with a customer service-oriented attitude.
  • Proficient in Outlook with the ability and willingness to learn new applications.
  • Demonstrated desire and aptitude for learning and development.
  • Interest in vehicles and the automotive industry.
  • Must have a valid class 5 driver's license with a clean driver's abstract over the last 3 years.
  • Must be legally entitled to work in Canada with no restrictions.
Benefits

As a member of our team, you will enjoy valuable perks like extended health, professional development, certified training, and more.