E-commerce Operations Coordinator

4 weeks ago


Burlington, Ontario, Canada Accoravillage Full time
Position Overview

The E-commerce Operations Coordinator plays a crucial role in facilitating the effective management of online retail activities. This position is essential for ensuring that our digital platforms operate smoothly and efficiently, meeting the needs of our customers and aligning with our business objectives.

Key Responsibilities
  • Collaborate with various teams to implement and uphold online retail policies and procedures.
  • Oversee the management of online product listings, ensuring accuracy and timely updates.
  • Monitor and analyze sales performance, providing insights to enhance operational efficiency.
  • Assist in the development of promotional strategies to drive online sales and customer engagement.
  • Work closely with logistics to ensure timely fulfillment of online orders and manage inventory levels.
  • Support customer service initiatives by addressing online inquiries and resolving issues promptly.
  • Develop training materials and conduct sessions for staff on best practices in online retail operations.
Qualifications

The ideal candidate will possess a strong background in e-commerce or retail management, with a focus on operational excellence. A degree in a related field is preferred, along with relevant experience in online sales environments.

We are looking for individuals who are detail-oriented, possess excellent communication skills, and have a proven ability to work collaboratively in a fast-paced setting.

This role offers an opportunity to contribute to the growth and success of our online retail initiatives, ensuring a seamless shopping experience for our customers.


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