Director of Resilience and Continuity
1 week ago
About MUFG Investor Services
At MUFG Investor Services, we're a leading provider of administration, asset services, banking, and fund financing solutions to over 480 global investment firms. Our team is dedicated to delivering exceptional service and support to our clients, and we're committed to building a Brilliantly Different career with us.
Job Summary
The Business Continuity team is responsible for setting and maintaining the Operational Resilience, Business Continuity Management (BCM), and Crisis Management (CM) standards and frameworks that maximize the business's return on investment and ensure client confidence is upheld at all times.
Key Responsibilities
- Develop and maintain Location Emergency Management Team (EMT) manuals and business continuity plans.
- Promote a risk culture around resilience, continuity, and crisis management.
- Manage the delivery of all Operational Resilience and Business Continuity testing requirements.
- Develop and maintain a scenario library and agree on scenario details aligned to internally identified risks and vulnerabilities and externally published horizon scanning reports.
- Create an annual testing schedule covering all Operational Resilience and Business Continuity testing requirements.
- Coordinate all pre-testing activity, including scoping documentation, testing plans, and packs, logistical requirements with relevant stakeholders.
- Coordinate the facilitation of all testing activities, including leading testing exercises where appropriate.
- Be the central point of contact for all Operational Resilience testing requirements support coordination across other related testing activities across the business (disaster recovery, cyber security, etc.).
- Track closure of gaps and action plans identified from all operational resilience and business continuity tests.
- Develop and maintain the BCM and Operational Resilience training material for all employees, location EMTs, and location BC coordinators.
- Develop and maintain the user guides for BCM tools and systems.
- Collaborate with problem management teams to drive permanent resolutions based on identified root causes.
Requirements
- Knowledge and understanding of regulatory requirements for risk management and BCP, as well as risk requirements and guidelines.
- Strong understanding of Business Continuity, Crisis Management, IT Disaster Recovery, and IT Service Management.
- Working knowledge of fund administration business.
- Hands-on knowledge of risk assessment techniques, business impact analysis, BCP planning, and testing with strong cross-experience in financial services/fund services.
- Advanced ability with the Microsoft Office suite of applications.
- Advanced proficiency in Microsoft Excel and experience of onboarding new systems/technology are preferred.
- Strong IT skills with strengths in Microsoft Office products.
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Toronto, Ontario, Canada MUFG Investor Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of Business Continuity and Resilience to join our team at MUFG Investor Services. As a key member of our Business Continuity Management team, you will be responsible for developing and maintaining our business continuity plans, ensuring the organization's operational resilience, and...
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