Community Outreach Coordinator

4 weeks ago


Dartmouth, Canada Halifax Public Libraries Full time
About the Role

We are seeking a highly skilled and compassionate Community Navigator to join our team at Halifax Public Libraries. As a Community Navigator, you will play a vital role in building strong relationships with community-based organizations, government agencies, and grassroots organizations to support the development of at-risk individuals aged youth to adult.

Key Responsibilities
  • Develop and maintain collaborative relationships with community partners to identify and address issues faced by at-risk library users.
  • Work closely with outside agencies to provide support and referrals to customers experiencing life challenges such as mental illness, substance abuse, homelessness, and exclusion.
  • Provide information, support, and assistance to customers in need, including those experiencing life challenges.
  • Develop and implement strategies to support a safe and welcoming environment in the library.
  • Provide coaching and mentoring to library staff to develop their skills in providing service to vulnerable persons.
  • Facilitate staff development and training in engagement and service to residents in the identified demographics.
  • Assist with the development of public relations and communication strategies to support program goals and increase community awareness.
Requirements
  • Bachelor's degree in a related field plus four (4) years of relevant experience.
  • Excellent communication and customer service skills.
  • Demonstrated leadership experience and ability to provide instruction, coaching, and training.
  • Experience working with and providing service to at-risk adults and youth, including those experiencing life challenges.
  • Clear understanding of inclusive and anti-oppressive practice.
  • Experience working with and providing service to the identified customer demographic.
  • Understanding and appreciation of the philosophy of public service to all and the principles of equity and access.
What We Offer

Halifax Public Libraries is an inclusive employer committed to employment equity and building a diverse workforce. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.



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