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Financial Empowerment Program Coordinator
1 month ago
WoodGreen is seeking a highly motivated and experienced Financial Empowerment Program Coordinator to join our team. As a key member of our Community Programs department, you will play a vital role in delivering our Financial Empowerment Program, which aims to prevent, reduce, and alleviate poverty by addressing financial barriers in the lives of our clients.
Key Responsibilities:- Coordinate the intake and appointment booking functions for our Financial Empowerment and Income Tax services, providing training and oversight to students and volunteers.
- Perform light-touch financial empowerment interventions with clients, including tax returns, access to Notices of Assessment from CRA records, and support with financial applications.
- Maintain timely documentation and case notes in our program database, supporting volunteers and students in accurate data entry.
- Collaborate with other staff to coordinate tax volunteer training and tax clinic service delivery, providing instruction and oversight to volunteers.
- Monitor volunteer performance, provide constructive feedback, and resolve conflicts.
- Develop and facilitate Financial Literacy Workshops on various financial topics relevant to living on a low income, including tax filing and benefits access, debt and credit management, budgeting and money management, banking, and low-income retirement planning.
- Coordinate and maintain workshop schedules, booking volunteer support as needed.
- Perform outreach and networking activities to build relationships with strategic community partners and reach target client groups.
- Collect attendance records, client feedback forms, and administer research and evaluation surveys with participants.
- Participate in program planning and development activities.
- Bachelor's Degree in Social Work, Finance, Business Administration, or a related field.
- 2+ years' experience coordinating program delivery and facilitating workshops in the social services sector.
- Experience performing intake or outreach with marginalized and vulnerable populations, participation with a Community Volunteer Income Tax Program (CVITP), and/or coordinating a large volunteer program is considered an asset.
WoodGreen is an equal opportunity employer committed to providing an inclusive and barrier-free selection process and work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you are a motivated and experienced professional looking to make a difference in the lives of our clients, we encourage you to apply for this exciting opportunity.
