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Academic Program Coordinator

3 months ago


Toronto, Ontario, Canada University of Toronto Full time

Position Overview:

The University of Toronto's Rotman School of Management is a prestigious institution known for its commitment to academic excellence and transformative learning. We are seeking a dedicated individual to join our Registrarial Services team as a Program Coordinator. This role is essential in ensuring the smooth administration of student records for our master's and diploma programs.

About the Role:
The Program Coordinator will play a vital role in managing the processes that facilitate student progression through their academic journey. This position involves handling sensitive and confidential information with the utmost integrity, ensuring compliance with ethical standards while providing exceptional service to students, faculty, and staff.

Key Responsibilities:

  • Oversee data collection and analysis processes related to student records.
  • Evaluate and enhance records administration processes to improve efficiency.
  • Implement strategic plans for registration and enrollment activities.
  • Analyze course enrollment data and provide recommendations for course offerings and scheduling.
  • Advise students on academic program requirements and available options.
  • Manage operational workflows for enrollment and graduation cycles.
  • Organize and disseminate program and course evaluations.

Essential Qualifications:

  • Bachelor's Degree or a combination of relevant experience.
  • A minimum of four years of experience in an academic setting, preferably in registrarial services.
  • Proficiency in records management and student registration systems.
  • Experience in developing and maintaining statistical reports.
  • Strong data entry skills with a focus on accuracy.
  • High proficiency in MS Excel and Word.
  • Familiarity with ROSI and the ability to integrate data with other software.
  • Excellent communication skills, both written and verbal.
  • Strong organizational, analytical, and problem-solving abilities.
  • Ability to work independently and manage multiple tasks under pressure.

Preferred Qualifications:

  • Knowledge of SGS policies and practices.
  • Familiarity with Azure and Power BI.
  • Understanding of Rotman graduate programs.
  • Previous experience with University of Toronto systems.

Attributes for Success:

  • Adaptable and resourceful.
  • Strong interpersonal skills.
  • Detail-oriented and procedural.
  • Collaborative team player.

Equity and Inclusion:
The University of Toronto values diversity and is committed to creating an inclusive environment for all employees. We encourage applications from individuals who identify as members of Indigenous, Black, racialized, and 2SLGBTQ+ communities, persons with disabilities, and other equity-deserving groups.