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Service Assistant
2 months ago
Job Summary
Mackenzie Health is seeking a highly skilled and compassionate Service Assistant to join our Emergency Department team. As a Service Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality services.
Key Responsibilities
- Assist in performing routine functions related to patient care, adhering to infection control and departmental policies and procedures.
- Provide support to direct patient caregivers through the performance of specific activities related to the maintenance of the unit.
- Contribute to safe, quality care by demonstrating empathy, modelling behaviour consistent with Mackenzie Health's Commitment to Caring, and adhering to the values of Excellence, Leadership, and Empathy.
- Commit to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.
Requirements
- Completion of Grade 12 education or the equivalent combination of education and experience.
- Technical/mechanical ability and dexterity, along with the ability to work in a fast-paced environment.
- Excellent interpersonal skills, customer service, and problem-solving capabilities.
- Good command of the English language, including reading, writing, and oral communication.
- Demonstrated understanding and compliance with patient and staff safety policies and procedures.
- Ability to perform the essential duties of the job.
Preferred Qualifications
- One (1) year experience in a Healthcare critical care environment with working knowledge of medical terminology, critical care supplies, and equipment.
- A minimum of one (1) year recent Emergency department experience.
- Previous experience within the Service Assistant classification.
About Mackenzie Health
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
