Collections Supervisor
4 weeks ago
We are seeking a highly motivated and experienced Collections Supervisor to join our team in the Professional Services industry located in Mississauga.
Job Summary:The successful candidate will be responsible for supervising and leading the collections team, developing and implementing strategies to improve the efficiency and effectiveness of the collections process, and ensuring compliance with federal, state, and local regulations related to debt collection.
Key Responsibilities:- Supervise and lead the collections team, providing guidance, training, and support.
- Develop and implement strategies to improve the efficiency and effectiveness of the collections process.
- Monitor and evaluate the performance of collections agents, providing feedback and coaching as needed.
- Handle escalated collections cases and negotiate payment plans with delinquent accounts.
- Ensure compliance with federal, state, and local regulations related to debt collection.
- Prepare and analyze collections reports, providing insights and recommendations to management.
- Collaborate with other departments to resolve billing and customer service issues.
- Maintain accurate records of collections activities and customer interactions.
- Identify and implement process improvements to enhance collections performance.
- Stay informed about industry trends and changes in regulations affecting collections practices.
- Minimum 3 years of experience in high-volume B2B collections for large, complex corporations.
- Must have leadership experience managing multiple direct reports.
- Experience with major ERP systems including Oracle is a great asset.
- Strong attention to detail and numerical accuracy.
- Strong work ethic and positive team attitude.
- Strong problem identification and problem resolution skills.
- 6-month contract with potential to convert to permanent based on performance.
- Free parking onsite.
- Competitive pay ranges between $35-45 depending on experience, potential for higher if French bilingual.
- Ability to work from home multiple days per week.
- Udemy - free online professional training to enhance your skills.
- Optional benefits plan with Securian for Health, Dental, and Life Insurance.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase the equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce.
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Collections Supervisor
3 weeks ago
Mississauga, Ontario, Canada Randstad Canada Full timeJob Title: Collections SupervisorWe are seeking a highly motivated and experienced Collections Supervisor to join our team in Mississauga. As a Collections Supervisor, you will be responsible for leading a team of collections agents and developing strategies to improve the efficiency and effectiveness of the collections process.Responsibilities:Supervise and...
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Collections Supervisor
3 weeks ago
Mississauga, Ontario, Canada Randstad Canada Full timeJob Title: Collections SupervisorWe are seeking a highly motivated and experienced Collections Supervisor to join our team in Mississauga. As a Collections Supervisor, you will be responsible for leading a team of collections agents and developing strategies to improve the efficiency and effectiveness of the collections process.Responsibilities:Supervise and...
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Collections Supervisor
1 month ago
Mississauga, Ontario, Canada Randstad Canada Full timeJob Title: Collections SupervisorWe are seeking a highly motivated and experienced Collections Supervisor to join our team in Mississauga. As a Collections Supervisor, you will be responsible for leading a team of collections agents and developing strategies to improve the efficiency and effectiveness of the collections process.Key Responsibilities:Supervise...
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Collections Supervisor
1 month ago
Mississauga, Ontario, Canada Randstad Canada Full timeJob Title: Collections SupervisorWe are seeking a highly motivated and experienced Collections Supervisor to join our team in Mississauga. As a Collections Supervisor, you will be responsible for leading a team of collections agents and developing strategies to improve the efficiency and effectiveness of the collections process.Key Responsibilities:Supervise...
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Collections Supervisor
1 month ago
Mississauga, Ontario, Canada Randstad Canada Full timeJob Title: Collections SupervisorWe are seeking a highly motivated and experienced Collections Supervisor to join our team in Mississauga. As a Collections Supervisor, you will be responsible for leading a team of collections agents and developing strategies to improve the efficiency and effectiveness of the collections process.Key Responsibilities:Supervise...
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Collections Supervisor
1 month ago
Mississauga, Ontario, Canada Randstad Canada Full timeJob Title: Collections SupervisorWe are seeking a highly motivated and experienced Collections Supervisor to join our team in Mississauga. As a Collections Supervisor, you will be responsible for leading a team of collections agents and developing strategies to improve the efficiency and effectiveness of the collections process.Key Responsibilities:Supervise...
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Mississauga, Ontario, Canada Randstad Canada Full timeJob Title: Collections SupervisorWe are seeking a highly motivated and experienced Collections Supervisor to join our team in the Professional Services industry. As a Collections Supervisor, you will be responsible for leading a team of collections agents and developing strategies to improve the efficiency and effectiveness of the collections process.Key...
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