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IT Infrastructure Manager

2 months ago


Welland, Ontario, Canada PenFinancial Credit Union Full time
Job Summary

We are seeking a highly skilled IT Specialist to join our team at PenFinancial Credit Union. As a key member of our technology team, you will be responsible for providing direction and leadership related to system applications, infrastructure, and security.

Key Responsibilities
  • Provide expertise in designing and implementing the environment to ensure it meets current and future needs, including strategic design for on-premise and cloud services.
  • Implement and maintain all technology services, including virtualization, SANs, servers, network (WAN/LAN), email, client end points, printers, applications, and associated security.
  • Lead the design, testing, implementation, and maintenance of disaster recovery plans for existing and new services to ensure adherence to SLAs.
  • Ensure the security and safety of all systems and data, monitoring system performance and security, and implementing appropriate controls to ensure the safety and availability of all systems, services, and data.
  • Provide proper data management protection based on data classification levels and ensure backups adhere to data retention requirements.
  • Provide reporting and scorecards to executive management outlining the status of all systems and applications.
  • Assist in the development of IT policies and procedures and lead IT audits, working with auditors to implement remediation steps as required.
  • Work with all areas of the business to identify technology needs and process improvement opportunities and work with 3rd party service providers to ensure system uptime, performance, and stability.
  • Understand regulatory requirements (FSRA, PCI, etc.) and ensure internal frameworks adhere to requirements, understanding core frameworks such as COBIT, NIST, ISO27001, CIS Top20/18, and building out organizational maturity that aligns to the frameworks.
Requirements
  • Successful completion of a post-secondary education in engineering, computer science, or equivalent, coupled with relevant experience in a senior infrastructure role.
  • 10+ years working in a Senior IT infrastructure role.
  • 10+ years of security experience focusing on frameworks, audits, and implementing controls in a data-sensitive environment.
  • Extensive experience with the implementation of advanced infrastructure technologies such as networking, storage area networks (SAN), collaboration solutions, security controls, cloud services, etc.
  • Ability to lead projects and work cohesively in a team environment.
  • Familiarity with banking systems (Wealthview/RFS, Ovation, etc.) is an asset.
  • IT certifications related to VMWare, Exchange, Windows Server, cloud, etc. is an asset.
  • Security-related certifications (Security+, CISSP, CEH, etc.) is an asset.
  • Ability to work outside of regular business hours, which may include evenings and/or weekends.
About Us

At PenFinancial Credit Union, we are committed to doing business for good and choose 100% renewable energy with Bullfrog Power to support environmental sustainability. We are a proud Certified B Corporation and value our employees, providing a generous benefits package, including a Living Wage salary, defined contribution pension plan, and performance-based success sharing.

We are an inclusive, diverse, and caring internal culture, encouraging our employees to give back to the causes that are meaningful to them and their families through our Truly Local Ambassador program. We invest a portion of our profits directly back into our local communities and are committed to improving lives and strengthening communities.