Technical Account Manager

4 weeks ago

Oakville, Ontario, Canada Siemens Energy Full time

Job Title: Technical Account Manager - Customer Support Engineer

About the Role:

This is an exciting opportunity to join our team as a Technical Account Manager - Customer Support Engineer at Siemens Gamesa Renewable Energy Limited in Oakville, Canada. As a key member of our customer support team, you will be responsible for coordinating technical discussions with customers, providing feedback to the operational engineering team, and supporting regional customer service engineering head with customer corporate forums.

Key Responsibilities:

  • Lead technical coordination for assigned key customers and coordinate technical discussions for remaining customers as assigned.
  • Support the region operational engineering team by providing feedback of customer relations and being the focal point for all pre-sales support cases and requests.
  • Support regional customer service engineering head with customer corporate forums and coordinate experts' support as needed.
  • Prepare and assist to customer meetings and escalate through the support process and standard tools the customer issues that require resolution.
  • Coordinate with other customer support engineers to share customer experience and issues and coordinate the immediate generation of customer technical responses to issues escalated to the second level when possible.
  • Review and communicate to the commercial counterpart customer technical reports or scopes for quote and coordinate with presales team within customer service engineering and help facilitate or support customer discussions on aftermarket projects.
  • Ensure coordination and alignment on global issues and align technical messages to be delivered to the customers.
  • Coordinate with SCADA technical account manager to ensure SCADA technical topics from customer are addressed and stay coordinated with the Global Technical Account Manager on critical issues.
  • Expected travel up to 10% to customer meetings and conferences.

Requirements:

  • Typically BS in electrical/mechanical/aerospace discipline. Advanced (Masters) degree MAY be substituted for experience, where applicable.
  • 8+ years of wind engineering working experience – product development, engineering, service operational engineering.
  • Previous experience in cross-functional and international teams.
  • Have cross-disciplinary understanding of wind turbine sub-systems.
  • Customer management experience in some capacity (directly or in support role). Experience in technical / engineering support to customers.
  • Ability to work and thrive independently and in a team environment.
  • Excellent communication (written and verbal) and presentation proficiency.

Preferred Knowledge/Skills, Education, and Experience:

  • Project Management Professional Certification
  • Multi-lingual – English(required)/Spanish/Portuguese

  • Technical Accounting Manager

    2 months ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    At Samuel, Son & Co., we believe every team member brings unique and valuable skills, experiences, and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a...

  • Technical Accounting Manager

    2 months ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    At Samuel, Son & Co., we believe every team member brings unique and valuable skills, experiences, and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a...

  • Technical Accounting Manager

    2 months ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    At Samuel, Son & Co., we believe every team member brings unique and valuable skills, experiences, and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a...

  • Technical Accounting Manager

    2 months ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    At Samuel, Son & Co., we believe every team member brings unique and valuable skills, experiences, and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a...

  • Technical Accounting Manager

    2 months ago

    Oakville, Ontario, Canada Samuel Packaging Systems Group Full time

    About the RoleWe are seeking a highly skilled and experienced Accounting Manager to join our dynamic finance team at Samuel Packaging Systems Group. As a key member of our team, you will be responsible for ensuring the accuracy and integrity of our financial reporting and compliance with accounting standards and regulations.Key ResponsibilitiesFinancial...

  • Technical Accounting Manager

    2 months ago

    Oakville, Ontario, Canada Samuel Packaging Systems Group Full time

    About the RoleWe are seeking a highly skilled and experienced Accounting Manager to join our dynamic finance team at Samuel Packaging Systems Group. As a key member of our team, you will be responsible for ensuring the accuracy and integrity of our financial reporting and compliance with accounting standards and regulations.Key ResponsibilitiesFinancial...

  • FMCG Technical Sales Account Manager

    4 weeks ago

    Oakville, Ontario, Canada BSA WIBERG Full time

    Job DescriptionAs a FMCG Technical Sales Accounts Manager at BSA WIBERG, you will be responsible for managing a portfolio of customer accounts, including regional distributors and direct accounts. Your primary goal will be to increase sales by coordinating sales activities in the area, initiating customer projects on a technical basis, and attending trade...

  • FMCG Technical Sales Account Manager

    4 weeks ago

    Oakville, Ontario, Canada BSA WIBERG Full time

    Job DescriptionAs a FMCG Technical Sales Accounts Manager at BSA WIBERG, you will be responsible for managing a portfolio of customer accounts, including regional distributors and direct accounts. Your primary goal will be to increase sales by coordinating sales activities in the area, initiating customer projects on a technical basis, and attending trade...

  • Wind Turbine Technical Account Manager

    2 weeks ago

    Oakville, Ontario, Canada Siemens Energy Full time

    Technical Account Manager - Customer Support EngineerAbout the RoleLocationCanadaCompanySiemens Gamesa Renewable Energy LimitedOrganizationSiemens Gamesa Renewable EnergyBusiness UnitServiceFull / Part timeFull-timeExperience LevelExperienced ProfessionalA Snapshot of Your DayAs a Technical Account Manager, you will play a key role in supporting our...

  • Accounting Manager

    1 month ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    Accounting Manager Job DescriptionAt Samuel, Son & Co., we're seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you'll be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.This role is crucial in providing technical...

  • Accounting Manager

    1 month ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    Accounting Manager Job DescriptionAt Samuel, Son & Co., we're seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you'll be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.This role is crucial in providing technical...

  • Accounting Manager

    1 month ago

    Oakville, Ontario, Canada Samuel Packaging Systems Group Full time

    Technical Accounting ManagerWe are seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you will be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.This role is crucial in providing technical expertise, guidance, and...

  • Accounting Manager

    1 month ago

    Oakville, Ontario, Canada Samuel Packaging Systems Group Full time

    Technical Accounting ManagerWe are seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you will be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.This role is crucial in providing technical expertise, guidance, and...

  • Accounting Manager

    2 weeks ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    At Samuel, Son & Co., we're committed to fostering a culture of excellence and collaboration. Our team is dedicated to delivering exceptional results, and we're seeking a talented Accounting Manager to join our dynamic finance team.About the Role:We're looking for a detail-oriented and experienced Accounting Manager to oversee the preparation and accuracy of...

  • Accounting Manager

    4 weeks ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    Accounting Manager Job DescriptionAt Samuel, Son & Co., we are seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you will be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.Key Responsibilities:Oversee the...

  • Accounting Manager

    4 weeks ago

    Oakville, Ontario, Canada Samuel, Son & Co. Full time

    Accounting Manager Job DescriptionAt Samuel, Son & Co., we are seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you will be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.Key Responsibilities:Oversee the...

  • Accounting Manager

    2 weeks ago

    Oakville, Ontario, Canada Samuel Packaging Systems Group Full time

    Accounting Manager Job DescriptionAt Samuel, we're seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As a key member of our team, you'll be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.Key Responsibilities:Oversee the preparation and...

  • Accounting Manager

    1 week ago

    Oakville, Ontario, Canada Samuel Packaging Systems Group Full time

    Job SummaryWe are seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you will be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.Key ResponsibilitiesOversee the preparation and accuracy of financial statements in...

  • Accounting Manager

    5 days ago

    Oakville, Ontario, Canada Samuel Packaging Systems Group Full time

    Job SummaryWe are seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you will be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.Key ResponsibilitiesOversee the preparation and accuracy of financial statements in...

  • Accounting Manager

    2 weeks ago

    Oakville, Ontario, Canada Samuel Packaging Systems Group Full time

    Accounting Manager OpportunityWe are seeking a detail-oriented and experienced Accounting Manager to join our dynamic finance team. As the Accounting Manager, you will be responsible for ensuring the accuracy of our financial reporting and compliance with accounting standards and regulations.This role is crucial in providing technical expertise, guidance,...