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Restaurant Operations Manager

2 months ago

Niagara Falls, Ontario, Canada MANDARIN RESTAURANT NIAGARA FALLS Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Mandarin Restaurant Niagara Falls. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Operations Management
    • Establish methods to meet work schedules and ensure efficient service
    • Estimate ingredient and supplies required for meal preparation
    • Prepare food order summaries for the chef
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Administrative Tasks
    • Establish work schedules
    • Manage inventory and supplies
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service establishment
  • Personal Qualities
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
    • Initiative
Working Conditions
  • Work setting: Food service establishment
  • Restaurant environment
  • 30 to 44 hours per week