Customer Service Representative
2 months ago
We at beBee Professionals are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance to our customers and internal teams.
Key Responsibilities:
- Provide technical support to customers and internal teams via various communication channels.
- Troubleshoot customer issues and resolve complaints in a timely and professional manner.
- Identify and document customer requirements and provide feedback to the development team.
- Collaborate with cross-functional teams to ensure seamless delivery of technical support services.
Requirements:
- Bachelor's degree in Computer Science or a related field.
- Experience in customer service and technical support.
- Excellent problem-solving skills and strong communication skills.
- Ability to work independently and as part of a team.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
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