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Senior Subrogation Specialist
2 months ago
About the Role
At George Hills, we are seeking a highly skilled Subrogation Claims Specialist to join our team. As a key member of our claims department, you will be responsible for investigating, evaluating, and adjusting General and Automobile Liability claims.
Key Responsibilities
- Negotiate liability, settlements, and payment arrangements.
- Develop resolution plans by determining filing solutions to recover payments where subrogation potential has been identified.
- Interact with field staff and investigative agencies/vendors to obtain documentation to assist in the recovery effort.
- Place responsible parties or their carriers on notice by correspondence and/or phone contact.
- Document files to include conversations with all parties related to the claim, correspondence, current file updates, subrogation analysis, file resolution recommendations, and applicable state negligence laws.
- Monitor claims throughout the subrogation process for final resolution.
- Assist internal and external customers with the resolution of minor questions.
Requirements
- Four-year college degree or commensurate experience.
- At least five or more years' experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authority.
- Excellent written and verbal communication skills.
- Ability to work guided by ethics and integrity.
- Ability to understand relevant legal documents associated with a claim.
- Ability and desire to provide exceptional service to the client.
- Ability to understand and follow all regulatory requirements.
- Ability and willingness to follow GHC's client(s) guidelines.
- Ability to make sound discretionary decisions as necessary regarding the settlement/resolution of a subrogation claim.
- Ability to establish and meet billing goals.
- Ability to repeatedly deliver Client satisfaction.
- Ability to proactively handle and manage assigned cases in keeping with client and Company expectations.
- Ability to build a collaborative relationships with clients and co-workers.
- Ability to efficiently operate the office equipment and work with office software including the Microsoft Office Suite that includes Excel, Word, Outlook, Teams, and the claims system (Spear Claims).
- Ability to multi-task and change directions quickly.
- Ability to work effectively in a fast-paced office environment is essential.
- Ability to follow direction.
- Ability to problem solve.
- Ability to communicate and meet and deal tactfully with co-workers.
- Ability to function as part of a team.
- Ability to adapt to change as well as provide suggestions for change when needed.
- Ability to meet strict time deadlines.
- Ability to produce accurate, thorough work within the allotted time.
- Ability to travel by car for extended periods of time exceeding two or more hours to job-related and/or required functions.
What We Offer
At George Hills, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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