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Hotel Receptionist

2 months ago

Winnipeg Beach, Canada Winnipeg beach Hotel Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Winnipeg Beach Hotel.

Job Summary:

The Hotel Front Desk Clerk is responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Front Desk Operations: Maintain an inventory of vacancies, reservations, and room assignments, and process guests' departures, calculate charges, and receive payments.
  • Customer Service: Answer telephone calls, relay messages, and provide assistance to guests with special needs.
  • Communication: Maintain effective communication with guests, colleagues, and management to ensure seamless service delivery.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: Fluency in English.
  • Work Environment: Hotel, motel, resort.
What We Offer:

We offer a dynamic work environment, competitive compensation, and opportunities for growth and development.

Apply now to join our team and become a part of our commitment to exceptional customer service and hospitality.