Hotel Receptionist

3 weeks ago


Winnipeg Beach, Canada Winnipeg beach Hotel Full time

We are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Winnipeg Beach Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
Requirements:
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Reliability

Awareness training to employees to create a welcoming work environment for youth and Indigenous workers is provided. This is a permanent position with 35 to 40 hours of work per week.


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